1.

Install PaperPort™ 12SE onto Windows 10.

2.

When I calibrate I get a "White-only" calibration message.

3.

I cannot save a file downloaded from the Brother support website (For Windows)

4.

The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).

5.

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

6.

Open the Control Panel (For Windows)

7.

How to identify your Operating System (OS).

8.

Check the kind of scanner driver installed by connecting the USB / Parallel cable.

9.

I cannot open the scanned document (For Windows).

10.

What scanning modes are available in DSmobileSCAN II?

11.

Is my scanner compatible with Windows?

12.

When I press "Scan" in my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".

13.

Can I print from or scan to an iPhone, iPod Touch or iPad?

14.

I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.

15.

Download a file from the "Downloads" section and save it to Windows 8 computer.

16.

I do not have or lost the black and white calibration sheet.

17.

What paper sizes are available in DSmobileSCAN II?

18.

Where is the battery located?

19.

What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?

20.

Is my scanner compatible with Macintosh?

21.

The scanner is connected but it will not feed paper or do anything else. (For Windows)

22.

Install the scanner driver (For Windows)

23.

When I tried to scan the document, it is not fed properly and it jams or seems to feed from one side.

24.

Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)

25.

I can no longer choose the program I want to use to scan a document. (For Windows)

26.

What is DSmobileSCAN II software?

27.

Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?

28.

I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).

29.

I have installed the scanner on my Macintosh but I cannot scan.

30.

I cannot open the scanned document (For Macintosh).