FAQs & Troubleshooting
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DS-700D
54 Results
1.
Can I print from or scan to an Android™ Smartphone?
2.
Install PaperPort™ 12SE onto Windows 10.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
Can I print from or scan to an iPhone, iPod Touch or iPad?
5.
When I tried to scan the document, it is not fed properly and it jams or seems to feed from one side.
6.
How to identify your Operating System (OS).
7.
I do not have or lost the black and white calibration sheet.
8.
When I calibrate I get a "White-only" calibration message.
9.
I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
10.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
11.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
12.
Is my scanner compatible with Windows?
13.
The scanner is connected but it will not feed paper (For Macintosh)
14.
Clean the scanner. (For Macintosh)
15.
File size of the scanned document.
16.
Calibrate your scanner. (For Windows)
17.
I can no longer choose the program I want to use to scan a document. (For Windows)
18.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
19.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
20.
Items included in the original packaging.
21.
Can I scan a business card?
22.
Is my scanner compatible with Macintosh?
23.
What kind of software can I use with my scanner?
24.
When I press "Scan" in my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
25.
Uninstall the scanner driver (For Windows)
26.
Install Presto!® BizCard® onto Windows 10.
27.
Open "Scanners and Cameras" and Properties.
28.
I cannot open the scanned document (For Windows).
29.
Calibrate your scanner. (For Macintosh)
30.
What scanning modes are available in DSmobileSCAN II?