FAQs & Troubleshooting
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DS-700D
58 Results
31.
I have installed the scanner on my Macintosh but I cannot scan.
32.
Uninstall the scanner driver (For Windows)
33.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
34.
Change the words in a scanned document.
35.
Calibrate your scanner. (For Macintosh)
36.
What paper sizes are available in DSmobileSCAN II?
37.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
38.
My unit has no power.
39.
Clean the scanner. (For Windows )
40.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 - 10.10)
41.
Turn off the scanner.
42.
What scanning modes are available in DSmobileSCAN II?
43.
Clean the Plastic Feeding Sheet.
44.
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
45.
My scanned images have black lines running through them, blank spaces, or are just overall bad quality.
46.
Open the Control Panel (For Windows)
47.
Open "Scanners and Cameras" and Properties.
48.
I cannot open the scanned document (For Windows).
49.
Can I scan a business card?
50.
What is the purpose of the PageManager 9 program?
51.
Insert documents for scanning.
52.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
53.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
54.
Clean the scanner. (For Macintosh)
55.
I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
56.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
57.
I cannot open the scanned document (For Macintosh).
58.
Install the scanner driver (For Windows)