FAQs & Troubleshooting
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MFC-J870DW
340 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
7.
(Video) Load plain Letter/A4 paper
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
(Video) Load photo paper
10.
Load envelopes
11.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
12.
(Video) Install the ink cartridges
13.
What is Brother iPrint&Scan?
14.
Paper Jam
15.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
16.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
17.
(Video) Load envelopes
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
The scanner cover support has come off. (With Video Instructions)
22.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
23.
How do I know which side up my photo paper should be in the tray?
24.
Cannot Detect
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
Install Starter Ink
27.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
28.
Store a Speed Dial number from my Brother machine's Caller ID History.
29.
Change the number of times my Brother machine rings before it answers.
30.
One or more of my colors are not printing (blank).