FAQs & Troubleshooting
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MFC-J870DW
343 Results
1.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
2.
Paper Jam
3.
(Video) Install the ink cartridges
4.
(Video) Load plain Letter/A4 paper
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
Scan from the Brother iPrint&Scan application using Windows Phone.
9.
I cannot print using my Brother machine on a wireless network (Windows)
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
(Video) Load photo paper
12.
Ink Low
13.
Set up your Brother machine on a wireless network.
14.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
15.
I cannot install the printer driver or print in Windows 11.
16.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
(Video Library) Setup your product
20.
(Video) Connect the telephone line and power cord
21.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
22.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
23.
Install Starter Ink
24.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
25.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
26.
Unable to Print 5X
27.
Discover the MAC address of the Brother network card
28.
Store a Speed Dial number from my Brother machine's Caller ID History.
29.
Transfer faxes to the PC when my machine has a mechanical issue.
30.
Reset the network settings to the factory default.