FAQs & Troubleshooting
Latest |
DCP-1616NW
191 Results
1. 28/02/2024
Uninstall the drivers. (macOS 13 or greater)
2. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
3. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
4. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
5. 10/01/2024
Turn the Toner Save mode on or off
6. 17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
7. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
8. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
9. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10. 01/06/2023
Delete print jobs from the print queue.
11. 16/05/2023
I cannot print from my computer via USB.
12. 19/04/2023
I cannot install the Brother printer driver (macOS 11 or later)
13. 10/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
14. 07/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15. 07/04/2023
I cannot print using my Brother machine on a wireless network (Windows)
16. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
17. 27/03/2023
Change the printer driver settings (Windows/macOS)
18. 27/03/2023
The printer status is Offline or Paused.
19. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
20. 17/03/2023
I can print but cannot scan via network. (For Windows)
21. 17/03/2023
Open the "Scanners and Cameras" and Properties.
22. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
23. 14/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
24. 14/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
25. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
26. 14/02/2023
Scan a document in Windows 8 and Windows 10.
27. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
28. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
29. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
30. 13/12/2022
How to identify your Operating System (OS).