FAQs & Troubleshooting

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DCP-1616NW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-1616NW

Not your product?

Date: 25/03/2016 ID: faq00002812_000

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

The Scan to E-mail feature allows you to scan a document directly into your E-mail application, but your E-mail application needs to be configured as the default E-mail application. Please follow the steps below.

 

NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.

  1. Logged on as an administrator.
     
  2. For Windows XP users:
    Click Start => ControlPanel => Add or Remove Programs => Set Program Access and Defaults => Custom.

    For Windows Vista/ Windows 7 users:
    Click Start button(Start button) => Control Panel => Programs => Default Programs => Set program access and computer defaults => Custom.

    For Windows 8 or later users:
    1. Open the Control Panel. (Click here to see how to open the Control Panel.)
    2. Click Programs => Default Programs => Set program access and computer defaults => Custom.

     

  3. Choose the E-mail application you are using in the Choose a default e-mail program section, and click OK.

    NOTE
    Webmail services are not supported by Scan to E-mail feature.

    Set program access and computer defaults

Related Models

DCP-1510, DCP-1511, DCP-1514, DCP-1601, DCP-1610W, DCP-1615NW, DCP-1616NW, DCP-7055, DCP-7060D, DCP-7065DN, DCP-8110D, DCP-8155DN, DCP-9015CDW, DCP-9055CDN, DCP-B7500D, DCP-B7535DW, DCP-J100, DCP-J105, DCP-J1100DW, DCP-J140W, DCP-J152W, DCP-J172W, DCP-J4110DW, DCP-J4120DW, DCP-J525W, DCP-J552DW, DCP-J562DW, DCP-J572DW, DCP-J725DW, DCP-J752DW, DCP-J925DW, DCP-L2520D, DCP-L2531DW, DCP-L2535D , DCP-L2535DW, DCP-L2540DW, DCP-L2541DW, DCP-L2550DW, DCP-L3510CDW, DCP-L3551CDW, DCP-L5500D, DCP-L5600DN, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, FAX-2950, HL-L2380DW, HL-L2395DW, MFC-1810, MFC-1811, MFC-1815, MFC-1901, MFC-1905, MFC-1910W, MFC-1911NW, MFC-1911W, MFC-1915W, MFC-1916NW, MFC-7240, MFC-7290, MFC-7360, MFC-7360N, MFC-7362N, MFC-7460DN, MFC-7470D, MFC-7860DN, MFC-7860DW, MFC-8510DN, MFC-8910DW, MFC-8950DW, MFC-9140CDN, MFC-9330CDW, MFC-9335CDW, MFC-9340CDW, MFC-9460CDN, MFC-9970CDW, MFC-B7715DW, MFC-J1300DW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J245, MFC-J2510, MFC-J2720, MFC-J2730DW, MFC-J3520, MFC-J3530DW, MFC-J3720, MFC-J3930DW, MFC-J430W, MFC-J432W, MFC-J4410DW, MFC-J4510DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J480DW, MFC-J491DW, MFC-J5320DW, MFC-J5330DW, MFC-J5720DW, MFC-J5730DW, MFC-J5845DW, MFC-J5910DW, MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6545DW, MFC-J6710DW, MFC-J6720DW, MFC-J6730DW, MFC-J680DW, MFC-J690DW, MFC-J6910DW, MFC-J6920DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-J890DW, MFC-L2700D, MFC-L2700DW, MFC-L2701D, MFC-L2701DW, MFC-L2703DW, MFC-L2710DW, MFC-L2713DW, MFC-L2715DW, MFC-L2716DW, MFC-L2720DW, MFC-L2730DW, MFC-L2740DW, MFC-L2750DW, MFC-L2751DW, MFC-L2770DW, MFC-L2771DW, MFC-L3710CW, MFC-L3735CDN, MFC-L3745CDW, MFC-L3750CDW, MFC-L3770CDW, MFC-L5700DN, MFC-L5755DW, MFC-L5900DW, MFC-L6700DW, MFC-L6900DW, MFC-L8600CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9570CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW

If you need further assistance, please contact Brother customer service:

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