FAQs & Troubleshooting
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DCP-1616NW
194 Results
31. 27/03/2023
The printer status is Offline or Paused.
32. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
33. 17/03/2023
I can print but cannot scan via network. (For Windows)
34. 17/03/2023
Open the "Scanners and Cameras" and Properties.
35. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
36. 14/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
37. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
38. 14/02/2023
Scan a document in Windows 8 and Windows 10.
39. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
40. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
41. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
42. 07/11/2022
Access Web Based Management
43. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
44. 01/09/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
45. 01/09/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
46. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
47. 22/08/2022
Configure the Scan to Email Feature (Linux)
48. 10/08/2022
A blank page is fed from my Brother machine though I don't try to print or copy documents.
49. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
50. 26/07/2022
Configure and use the Scan Key Tool (Linux)
51. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
52. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
53. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
54. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
55. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
56. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
57. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
58. 24/03/2022
I cannot find some option in the Printing preferences. (For Windows)
59. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
60. 17/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)