FAQs & Troubleshooting
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Latest |
194 Results
- 5123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5607/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5701/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5824/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 5924/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6017/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6105/01/2022(Video) Load A5 long edge paper
- 6205/01/2022(Video) Load A5 short edge/A4/Letter paper
- 6315/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6410/11/2021Open the Control Panel (For Windows)
- 6514/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6612/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6719/03/2021I get a TS error when trying to print on a wireless network.
- 6819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6916/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 7029/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7127/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7216/07/2020Cannot print after a Windows 10 update (June 2020)
- 7306/07/2020Scan using XSane or GIMP (Linux)
- 7406/07/2020Important points for specifying the scan area (Linux)
- 7506/07/2020What driver package format is supported by my Linux distribution?
- 7602/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7713/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7811/05/2020Enable the Brother machine's network interface.
- 7906/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 8006/04/2020Delete a network scanner entry. (Linux)
- 8119/03/2020Check the remaining ink or toner level (Linux)
- 8225/12/2019Protect your Brother machine against unauthorised access over the network
- 8303/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8403/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8527/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8630/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 8730/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 8830/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8929/10/2019Large characters are printed incorrectly. (Linux)
- 9029/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 9123/10/2019To install the printer driver easily using a tool. (Linux)
- 9212/06/2019Uninstall printer drivers (Linux)
- 9303/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9421/03/2019Printing/ Scanning with a mobile device
- 9507/03/2019What is Brother iPrint&Scan?
- 9629/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 9729/01/2019Command List of brscan. (Linux)
- 9829/01/2019Uninstall the scanner driver. (Linux)
- 9929/01/2019Uninstall Scan-key-tool. (Linux)
- 10024/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)