FAQs & Troubleshooting
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92 Results
1.
Scan from the Brother iPrint&Scan application using Windows Phone.
2.
My Brother machine could not be found over the network when I installed drivers on my PC.
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
6.
Replace Roller
7.
Reset the network settings to the factory default.
8.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
9.
Replace Pad
10.
Replace Parts
11.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
12.
Configuring frequently-used scan settings on your computer.
13.
Paper suitable for scanning
14.
Duplex (two-sided) scan
15.
Can I print from or scan to Android™ Smartphone?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
Cover is Open
18.
Document Jam
19.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
20.
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
21.
Configuring frequently-used scan settings on your Brother machine.
22.
Multifeed
23.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
24.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
25.
Unable to Scan XX
26.
Unusable Device
27.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
28.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
29.
I get a TS error when trying to scan on a wireless network.
30.
I cannot save a file downloaded from the Brother support website (For Windows)