FAQs & Troubleshooting
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These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 2.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3.When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 4.Replace Parts
- 5.Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
These are the latest FAQs, sorted by last update date.
Check the IP addresses of your PC and the Brother machine
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
Open the "Scanners and Cameras" and Properties.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)