FAQs & Troubleshooting
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RJ-4250WB
165 Results
1.
How do I transfer label or slip templates?
2.
The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
3.
The printer does not enter the sleep mode when it is connected via a wireless LAN.
4.
What methods can I use to configure wireless settings?
5.
How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
6.
Use Remote Update to download files to your printer from an FTP server
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
This printer is not detected when establishing a Bluetooth® connection.
9.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
10.
What Android™ mobile application can I use?
11.
What iOS mobile application can I use?
12.
My computer/mobile device shows two Bluetooth® printers and after pairing my printer I cannot print and get a communication error.
13.
How do I transfer label templates with P-touch Transfer Express?
14.
I cannot connect my printer to a Windows 11 computer via USB.
15.
Where can I find my Brother printer's serial number?
16.
What is the JPEG printing and how can I use it?
17.
How do I reset Wi-Fi® setting?
18.
How do I connect the printer and my mobile device via Bluetooth®?
19.
How do I connect the printer to my computer via Wi-Fi® using an access point?
20.
Where can I find the printer's network settings, such as IP address?
21.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
22.
Printing is not possible. (USB connection)
23.
Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
24.
How do I clean my machine?
25.
How to identify your Operating System (OS) for Windows or Mac
26.
How do I connect my computer to the printer using the Wireless Direct mode?
27.
How to open the Devices and Printers window
28.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
29.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
30.
I cannot save a file downloaded from the Brother support website (For Windows)