FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 16/07/2021 ID: faqp00100317_002

How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?

To connect the printer to your computer using both the Infrastructure mode and the Wireless Direct mode, follow the procedure below:

Before installing the software, make sure that your computer is connected to the Wireless access point/router.

  1. Turn on the printer.
  2. Download Software/Document Installer from the [Downloads] section of this website and then start the installer.
    P-touch Editor, Printer Setting Tool, and other software are installed in addition to the printer driver.
  3. When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Wireless Network Connection] and click [Next].

  4. This screen will be displayed. Select [Yes, I want to connect the machine to this wireless network.] and follow the instructions.

    If the screen below is displayed instead, select [Yes (recommended)] and follow the instructions.

  5. When the installation is complete, the computer is connected to the printer in the Infrastructure mode.
    To use the printer in the Wireless Direct mode, change the settings on the printer.
    Connect the printer and computer using a USB cable. Start the Printer Setting Tool on your computer, and click the [Communication Settings] button.
    Confirm the SSID (network name) and password (network key) in the [Wireless Direct] tab, and then select [Infrastructure and Wireless Direct] for [Selected Interface] in [Communication Settings] in the [General] tab.

  6. To use the Wireless Direct mode, select the SSID you confirmed in step 5 from the computer.
    • The factory default SSID and password are as follows:
      SSID: "DIRECT-*****_RJ-4250WB" where ***** is the last five digits of the product serial number.
      (You can find the product serial number label on the bottom of the printer.)
    • The password: 425***** where ***** is the last five digits of the product serial number.
    • We recommend changing the default password to protect your printer from unauthorized access.
    • For Windows 10, select the [Connect automatically] check box.
    • It may take several minutes until the connection is complete.

  7. Start the Printer Setting Tool on your computer again, and click the [Communication Settings] button.
    Confirm the IP address in [Current Status] in the [Wireless Direct] tab.

  8. Open the [Devices and Printers] window. (Refer to the FAQ: "How to open the Devices and Printers window".)
    Click [Add a printer].

    For Windows 8.1/10, click [The printer that I want isn't listed] on the bottom of the window instead of selecting the displayed printer icon for the RJ-4250WB.

  9. For Windows 8.1/10: Select the [Add a local printer or network printer with manual settings] option, and then click [Next].
    For operating systems other than Windows 8.1/10: Click the [Add a local printer].
  10. Select the [Create a new port] option, select [Standard TCP/IP Port], and then click [Next].
  11. Enter the IP address you confirmed in step 5, and then click [Next]. The computer will start searching for the TCP/IP port.
  12. When the dialog box with [Which version of the driver do you want to use?] appears, select the [Use the driver that is currently installed (recommended)] option, and then click [Next]. Confirm the printer name, and then click [Next]. The connection is complete.
  13. Open the [Devices and Printers] window again, click the [Ports] tab in the [Printer Properties] dialog box, confirm that the IP address for the printer is the same as the address you confirmed in step 5 and that the [Standard TCP/IP Port] option (not WSD port) is selected.
  14. Start P-touch Editor to create and print labels.

    If you want to change to the Infrastructure mode when using the Wireless Direct mode, use the computer to select the SSID of the wireless LAN you want to connect to.

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If you need further assistance, please contact Brother customer service:

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