FAQs & Troubleshooting
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166 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Cannot print after a Windows 10 update (June 2020)
- 3What are the difference between PCL Driver and BR-Script driver?
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6The printer status is Offline or Paused.
- 7I want to recalibrate the colors on my printer, how do I do this?
- 8Change color mode from a Windows® PC
- 9I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12I cannot print from Mac OS X.
- 13The printer prints unexpectedly or it prints incorrect characters.
- 14Can I print from DOS applications?
- 15"JAM C" error appears on the LCD. What should I do?
- 16I cannot install the driver when using the Driver Install Tool. (Linux)
- 17I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 18Pre-Required Procedures (Linux)
- 19Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 20How do I replace the Paper Discharger?
- 21None of the LEDs illuminate.
- 22The machine does not print anything.
- 23White streaks or bands appears down the page.
- 24White lines or bands or ribbing appear across the page.
- 25Printing takes too long.
- 26How do I replace the fuser unit?
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28What driver package format is supported by my Linux distribution?
- 29I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 30To install the printer driver easily using a tool. (Linux)
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 33I cannot print from my computer via USB.
- 34I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 35Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 36Functions supported in the Windows 7 built-in drivers
- 37I updated the Web BRAdmin and cannot enable the logging function.
- 38Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 39The color of printouts are not what I expected.
- 40How do I change the color mode from a Windows PC?
- 41How do I replace the Ozone Filter?
- 42Computer indicates that the printer it Powered Off.
- 43What kind of envelopes should I avoid?
- 44Selecting the best possible print quality from a Windows® PC
- 45How do I replace the transfer roller?
- 46The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 47Printouts have toner specks.
- 48I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 49Printouts have wrinkles or creases.
- 50What is the optional DX-2600 used for and how do I install it?
