FAQs & Troubleshooting
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181 Results
- 1How should I maintain the printer?
- 2The machine does not print anything.
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4Download a file from the "Downloads" section and save it to Windows 10 computer.
- 5I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 6"JAM D" or "JAM E2" error appears on the LCD. What should I do?
- 7What is the optional DX-2600 used for and how do I install it?
- 8Windows 10 Support Information
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 12What kind of paper should I avoid?
- 13What is the Optional LT-26CL used for and how do I install it?
- 14Change the printer driver settings (Windows/macOS)
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 17The printer status is Offline or Paused.
- 18Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 19How do I replace the waste toner pack?
- 20Can I buy any MICR toner?
- 21When I print images, the quality is not good (Linux)
- 22My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 23All print jobs are aborted and nothing is printed. (Linux)
- 24Delete print jobs from the print queue.
- 25The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)
- 26Can I print from or scan to Android™ Smartphone?
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28I cannot print from my computer via network. (For Windows)
- 29I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30Functions supported in the Windows 7 built-in drivers
- 31The paper is skewed when it's printed.
- 32Change color mode from a Windows® PC
- 33What kind of envelopes should I avoid?
- 34The printer does not load paper.
- 35Which emulation modes does my printer support?
- 36The printer prints unexpectedly or it prints incorrect characters.
- 37The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 38I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 39What kind of memory can I use?
- 40Printouts have wrinkles or creases.
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42Can I print from DOS applications?
- 43I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 44"JAM E1" error appears on the LCD. What should I do?
- 45"JAM C" error appears on the LCD. What should I do?
- 46"JAM B" error appears on the LCD. What should I do?
- 47"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 48What is the optional Compact Flash Card used for and how do I install it?
- 49What can happen if the wrong paper is used in your machine.
- 50When trying to print from Mac OS® X the print queue is stopped.
