FAQs & Troubleshooting
![]() |
Popular |
166 Results
- 51I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 52Functions supported in the Windows 7 built-in drivers
- 53Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 54The color of printouts are not what I expected.
- 55How do I change the color mode from a Windows PC?
- 56How should I maintain the printer?
- 57Computer indicates that the printer it Powered Off.
- 58What kind of envelopes should I avoid?
- 59The paper is misfeeding or multiple pages are going through.
- 60How do I replace the transfer roller?
- 61The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 62I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 63Printouts have wrinkles or creases.
- 64Can I use non-Brother or third party supplies with the Brother machine?
- 65When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 66How do I replace the toner cartridge?
- 67How do I print on envelopes?
- 68The image is ghosted.
- 69Nothing is printed on the page or some colors are missing.
- 70My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 71The downloaded driver's name is different from my machine's name. (Linux)
- 72Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 73Large characters are printed incorrectly. (Linux)
- 74Print command (LPR) (Linux)
- 75I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 76All print jobs are aborted and nothing is printed. (Linux)
- 77I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 78When printing with monochrome laser printer, the print position shifts. (Linux)
- 79Uninstall printer drivers (Linux)
- 80Install the built-in drivers (For Windows 8 and Windows 10)
- 81I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 82The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 83What is the Network Shared printing?
- 84I cannot print from my computer via network. (For Windows)
- 85Printing Watermarks from a Windows PC
- 86Dirt appears on the back of paper.
- 87What is the 120K kit and what should I do if I see a message telling me to replace it?
- 88How do I replace the Oil Bottle?
- 89How do I replace the Drum Cleaner?
- 90How to use the Network Printer Driver Wizard Software
- 91How to use the Driver Deployment Wizard software
- 92Paper Feed Problems
- 93When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 94How can I install the Web BRAdmin on Windows Server 2003?
- 95I cannot use the "Modules Update" button on Web BRAdmin.
- 96I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 97How can I change the IP address?
- 98I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 99Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 100Uninstall the drivers. (Mac OS X 10.5)