FAQs & Troubleshooting
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231 Results
- 1I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 2(Video) Replace Toner
- 3Print both sides of paper or a booklet automatically
- 4Replace Drum
- 5Set up your Brother machine on a wireless network.
- 6Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 7Add your Brother machine with AirPrint (macOS)
- 8The printer status is Offline or Paused.
- 9Connect your Brother machine to your mobile device via a wireless router or access point.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Load paper in the paper tray
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13What driver package format is supported by my Linux distribution?
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16Scan multiple pages into one file instead of each scan being saved as a separate file.
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18Copied images or documents appear lighter or darker than the original document.
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Wrinkles or creases
- 21I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 22Jam Rear (With Video Instructions)
- 23(Video) Connect telephone line and power cords
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25White lines down the page
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29How to identify your Operating System (OS).
- 30What is Toner Continue Mode?
- 31Can I print from or scan to Android™ Smartphone?
- 32Manual Feed
- 33Lines across the page
- 34Turn the Toner Save Mode on or off.
- 35Ghost
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Update the Driver or Firmware for your Brother machine
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41White spots or black spots at 94 mm (3.7 in.) intervals
- 42Print on envelopes, labels, or thick paper from the manual feed slot.
- 43Hollow print
- 44I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 45(Video) Update the Driver or Firmware for your Brother machine
- 46(Video) Unpack your Brother machine
- 47I can print but cannot scan via network. (For Windows)
- 48Curled or wavy
- 49I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 50Check the remaining ink or toner level (Linux)