FAQs & Troubleshooting
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DCP-L2520DW
228 Results
1.
I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
2.
Load paper in the paper tray
3.
Replace Drum
4.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
5.
Print both sides of paper or a booklet automatically
6.
Set up your Brother machine on a wireless network.
7.
(Video) Replace Toner
8.
(Video) Load A4/Letter paper
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
How to identify your Operating System (OS).
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
The printer status is Offline or Paused.
14.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
15.
Print on envelopes, labels, or thick paper from the manual feed slot.
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I cannot find some option in the Printing preferences. (For Windows)
18.
Can I print from or scan to Android™ Smartphone?
19.
Jam 2-sided
20.
Jam Tray (With Video Instructions)
21.
Image skewed
22.
Wireless setup is requesting a WPS PIN to complete the setup
23.
(Video) Load an Envelope (Manual Feed Slot)
24.
Open the Control Panel (For Windows)
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
27.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
28.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
29.
My Brother machine could not be found over the network when I installed drivers on my PC.
30.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.