FAQs & Troubleshooting
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230 Results
- 51What is Toner Continue Mode?
- 52Ghost
- 53My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 54A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 55I am sharing my Brother machine. I can print but cannot scan.
- 56Copy on Both Sides of the Paper (2-sided Copy)
- 57Turn the Toner Save Mode on or off.
- 58I cannot find some options in the Print dialog box (macOS 11 or later)
- 59Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 60Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 61Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 62I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 63Scan multiple pages into one file instead of each scan being saved as a separate file.
- 64What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 65When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 66White spots or black spots at 94 mm (3.7 in.) intervals
- 67Toner specks
- 68Jam Tray (With Video Instructions)
- 69What is the BRAdmin Professional software used for?
- 70Hollow print
- 71Open the Control Panel (For Windows)
- 72What is the difference between the toner cartridge and the drum unit?
- 73I cannot print from my computer via USB.
- 74I can print but cannot scan via network. (For Windows)
- 75(Video) Update the Driver or Firmware for your Brother machine
- 76What kind of envelopes and labels are recommended for printing?
- 77(Video) Connect telephone line and power cords
- 78I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 79Printing/ Scanning with a mobile device
- 80Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 81Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 82Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 83Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 842-sided Disable or 2-sided Disabled
- 85Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 86I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 87In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 88Drum !
- 89Jam 2-sided
- 90White lines down the page
- 91Lines across the page
- 92White lines, bands or ribbing across the page
- 93White lines across the page
- 94Install PaperPort™ 12SE onto Windows 10.
- 95Install the built-in drivers (For Windows 8 and Windows 10)
- 96Can I print from and scan to iPhone, iPod touch and iPad?
- 97When I scan a document using ControlCenter, the scanned file size is too big.
- 98All black
- 99Uninstall the scanner driver. (Linux)
- 100Update the Driver or Firmware for your Brother machine