FAQs & Troubleshooting
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261 Results
- 1Paper Jam
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 5(Video) Load A4/Letter paper
- 6Load paper in the paper tray
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Replace Ink
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Set up your Brother machine on a wireless network.
- 13Can I print from or scan to Android™ mobile device?
- 14How to identify your Operating System (OS).
- 15The printer status is Offline or Paused.
- 16Cannot Detect
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19(Video) Set up your Brother machine
- 20Sleep
- 21Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 22What is Brother iPrint&Scan?
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24Print using only the black ink cartridge when the Color cartridges have run out.
- 25Paper tray not detected/ Paper tray #2 not detected
- 26No Paper Fed
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30Ink Low
- 31(Video) Unpack your Brother machine
- 32A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34Improve poor print quality.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36(Video) Install Ink Cartridges
- 37"Offline" appears on the Status Monitor.
- 38Delete print jobs from the print queue.
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40One or more of my colors are not printing (blank).
- 41Load envelopes
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47What driver package format is supported by my Linux distribution?
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49(Video) Connect telephone line and power cords
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)