FAQs & Troubleshooting
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268 Results
- 1Paper Jam
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 4Set up your Brother machine on a wireless network.
- 5The printer status is Offline or Paused.
- 6(Video) Load A4/Letter paper
- 7Replace Ink
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9(Video) Install Ink Cartridges
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12One or more of my colors are not printing (blank).
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14Add your Brother machine with AirPrint (macOS)
- 15(Video) Connect telephone line and power cords
- 16A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 17Paper tray not detected/ Paper tray #2 not detected
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Can I print from or scan to Android™ mobile device?
- 20Ink Low
- 21Cannot Detect
- 22Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 23Improve poor print quality.
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25Load paper in the paper tray
- 26How to identify your Operating System (OS).
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28No Paper Fed
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30What is Brother iPrint&Scan?
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32(Video) Update the Driver or Firmware for your Brother machine
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40(Video) Set up your Brother machine
- 41(Video) Unpack your Brother machine
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44Update the Driver or Firmware for your Brother machine
- 45Unable to Print 5X
- 46What is the recommended paper?
- 47Sleep
- 48Check the firmware version.
- 49Delete print jobs from the print queue.
- 50I cannot find some option in the Printing preferences. (For Windows)