FAQs & Troubleshooting
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MFC-J775DW(XL)
262 Results
1.
Paper Jam
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
(Video) Load A4/Letter paper
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
What is Brother iPrint&Scan?
10.
The printer status is Offline or Paused.
11.
Setup a Brother machine on a wireless (Wi-Fi) network.
12.
Replace Ink
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
(Video) Install Ink Cartridges
15.
Can I print from or scan to Android™ mobile device?
16.
Load paper in the paper tray
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
One or more of my colors are not printing (blank).
19.
Set up your Brother machine on a wireless network.
20.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
Add your Brother machine with AirPrint (macOS)
24.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
25.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
Ink Low
28.
I cannot print on a wireless (Wi-Fi) network (Windows)
29.
Load envelopes
30.
Scan multiple pages into one file instead of each scan being saved as a separate file.