FAQs & Troubleshooting
![]() |
Popular |
66 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2Document Jam
- 3Error and Maintenance Indications
- 4Your Scanner Cannot Be Detected on the Network During Installation
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6What is Brother iPrint&Scan?
- 7How to identify your Operating System (OS).
- 8Scanning and Other Problems
- 9Load a Plastic Card
- 10Check the IP Address of Network Devices
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Load Documents
- 14Reset Your Brother Machine
- 15What is Power PDF?
- 16If You Cannot Complete the Wireless Network Setup Configuration
- 17Set Up the Brother Machine Using Remote Setup (Windows)
- 18Acceptable Documents
- 19(Video) Calibrate Your Brother Machine
- 20Use the Output Guide
- 21Load Non-standard Size Document
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23Where can I download Brother iPrint&Scan application for Mac?
- 24Check the firmware version.
- 25Access Web Based Management
- 26(Video) Clean the Scanner and Rollers
- 27Calibrate Your Brother Machine
- 28Update the Driver or Firmware for your Brother machine
- 29I do not have or lost the black and white calibration sheet.
- 30Load Standard Size Document
- 31What driver package format is supported by my Linux distribution?
- 32Your Brother Machine Cannot Scan over the Network
- 33Scanning with a mobile device
- 34Uninstall the Brother Software and Drivers (Windows)
- 35When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 36Clean the Scanner and Rollers
- 37Scan a document longer than 37.5 cm (14.76 inches).
- 38Install your Brother machine's software from Full Driver Package. (Windows)
- 39Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 40If You Want to Check that Your Network Devices are Working Correctly
- 41Set Up the Brother Machine Using Remote Setup (Mac)
- 42Check the Network Name (SSID) that your machine is connected to.
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44What is Remote Setup?
- 45Delete a network scanner entry. (Linux)
- 46Change the General Settings Using Remote Setup
- 47What is the default password for my Brother machine?
- 48I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 49Configure the Scan to Email Feature (Linux)
- 50Scan using XSane or GIMP (Linux)