FAQs & Troubleshooting
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Popular |
66 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2What is Brother iPrint&Scan?
- 3Document Jam
- 4Your Scanner Cannot Be Detected on the Network During Installation
- 5Scanning and Other Problems
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Access Web Based Management
- 8Reset Your Brother Machine
- 9Error and Maintenance Indications
- 10Set Up the Brother Machine Using Remote Setup (Windows)
- 11How to identify your Operating System (OS).
- 12Acceptable Documents
- 13When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 14Use the Output Guide
- 15Load Non-standard Size Document
- 16Load Documents
- 17(Video) Calibrate Your Brother Machine
- 18Load Standard Size Document
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20(Video) Clean the Scanner and Rollers
- 21Check the firmware version.
- 22What is Power PDF?
- 23If You Cannot Complete the Wireless Network Setup Configuration
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26I do not have or lost the black and white calibration sheet.
- 27Where can I download Brother iPrint&Scan application for Mac?
- 28Update the Driver or Firmware for your Brother machine
- 29Load a Plastic Card
- 30Check the IP Address of Network Devices
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32What is Remote Setup?
- 33Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 34Configure the Scan to Email Feature (Linux)
- 35If You Want to Check that Your Network Devices are Working Correctly
- 36Your Brother Machine Cannot Scan over the Network
- 37Scanning with a mobile device
- 38What driver package format is supported by my Linux distribution?
- 39Install your Brother machine's software from Full Driver Package. (Windows)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Calibrate Your Brother Machine
- 42Uninstall the Brother Software and Drivers (Windows)
- 43What is the default password for my Brother machine?
- 44Check the Network Name (SSID) that your machine is connected to.
- 45Open the Control Panel (For Windows)
- 46Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 47Uninstall the drivers. (macOS 10.14 - macOS 12)
- 48Reset Network Settings on the Machine
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50Scan a document longer than 37.5 cm (14.76 inches).
