FAQs & Troubleshooting
Latest |
361 Results
- 5109/12/2022Secure Print (Windows)
- 5209/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 5309/06/2022Restrict the functions available on your Brother machine and the number of prints.
- 5409/01/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 5508/31/2022Carry out calibration to improve the color density
- 5608/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5708/22/2022Configure the Scan to Email Feature (Linux)
- 5808/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5907/28/2022Update the Driver or Firmware for your Brother machine
- 6007/26/2022Configure and use the Scan Key Tool (Linux)
- 6107/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6207/13/2022Print the Network Configuration Report
- 6306/30/2022I can print but cannot scan via network. (For Mac)
- 6406/30/2022Check the Node Name of the Brother machine
- 6506/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6606/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6706/20/2022Access Web Based Management
- 6805/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6904/25/2022Where can I find my Brother machine's serial number?
- 7004/20/2022Uninstall the Brother Software and Drivers (Windows)
- 7104/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7204/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7304/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7404/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7504/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7604/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7703/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 7803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7903/23/2022Vertical colored streaks or bands appear on the page
- 8003/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8103/10/2022Drum !
- 8212/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8312/14/2021Print both sides of paper or a booklet automatically
- 8411/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8511/15/2021Set up your Brother machine on a wireless network.
- 8611/10/2021Open the Control Panel (For Windows)
- 8710/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8810/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8909/14/2021Scan Using Secure Function Lock 3.0
- 9009/14/2021Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only)
- 9109/14/2021Replace Supplies
- 9209/14/2021Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 9309/14/2021Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 9409/14/2021Adjust the Machine's Volume
- 9509/14/2021Clean the Paper Pick-up Rollers
- 9609/14/2021Set the Setting Lock Password
- 9709/14/2021Forward Incoming Faxes to Another Machine
- 9809/14/2021Remove Small Scraps of Paper Jammed in the ADF
- 9909/14/2021Document is Jammed under the Document Cover
- 10009/14/2021Document is Jammed in the Top of the ADF Unit