- 110/07/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 205/18/2020When I try to use the database function, an application error occurs. (P-touch Editor 5.x for Windows)
- 311/18/2019The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 410/16/2019I got an error while installing the printer driver. (Linux®)
- 510/04/2019When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 608/27/2019P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For OS X v10.8.x or greater).
- 707/11/2019I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 807/11/2019I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 906/03/2019I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 1003/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 1102/15/2019When I try to import a contact in Outlook using P-touch Add-in, I get a message "The contact data cannot be imported."
- 1211/01/2018P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 1306/15/2017I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 1404/20/2016When I click on Printer Settings I get an error message: "A compatible printer cannot be found". How do I correct this problem? (iPrint&Label)
- 1501/06/2015Error messages do not appear when using the USB connection of my printer.