QL-820NWB
FAQs & Troubleshooting
Error messages do not appear when using the USB connection of my printer.
After updating from Windows 8 to Windows 8.1, the "Enable bidirectional support" check box in the printer driver is cleared. This means the Windows print queue is unable to open, or display error messages.
To resolve the issue, download and install the latest version of the printer driver, or follow the procedure described below to select the "Enable bidirectional support" check box .
How to change the bidirectional support setting:
Click [Control Panel] in the [Apps] screen - [Hardware and Sound] - [Devices and Printers]. Right click the printer icon of your printer, and then click [Printer Properties].
On a server computer, click the [Ports] tab in the printer Properties dialog box, and then select the "Enable bidirectional support" check box.
Click [OK].
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
Related Models MW-100, MW-260, PJ-623, PJ-663, PJ-763MFi, PJ-773, PT-2100, PT-2420PC, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-820NWB, RJ-3050, RJ-3150, SC-2000, TD-2130N, TD-2135N, TD-4410D, TD-4420DN, TD-4550DNWB
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Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device Software P-touch Editor (Windows) P-touch Editor (Mac) Printing Apps for Mobile Devices Network Software Machine Operating System Maintenance Installation Network Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
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