FAQs & Troubleshooting

FAQs & Troubleshooting

I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)

Confirm that:

  • The printer is turned on.
  • The DK roll or tape cassette is correctly set in the printer.
  • Your mobile device is correctly connected to the printer.

Please refer to the Related FAQs below for more information.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-D800W, PT-E550W, PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW, QL-1110NWB, QL-580N, QL-720NW, QL-800, QL-820NWB

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