FAQs & Troubleshooting
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142 Results
- 1The printer status is Offline or Paused.
- 2The machine does not print anything.
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 5Can I print from or scan to Android™ Smartphone?
- 6What kind of labels and transparencies can I use?
- 7What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 8I want to change the paper tray and paper size settings from the printer driver. How can I do?
- 9How to identify your Operating System (OS).
- 10"JAM: E" error appears on the LCD. What should I do?
- 11"JAM: B" error appears on the LCD. What should I do?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 15What is a "Generic PCL Driver"?
- 16What kind of memory can I use?
- 17Can I use non-Brother or third party supplies with the Brother machine?
- 18"JAM: A" error appears on the LCD. What should I do?
- 19How do I install the CompactFlash Card?
- 20What can happen if the wrong paper is used in your machine.
- 21What are the expected yields of the consumables?
- 22What kind of options does this printer use?
- 23Which emulation modes does this printer have?
- 24What is the best printer driver to use-the PCL or BR-Script driver?
- 25What driver package format is supported by my Linux distribution?
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27"Jam: Z" error appears on the LCD. What should I do?
- 28What kind of paper should I avoid?
- 29What kind of envelopes should I avoid?
- 30What kind of paper can I use?
- 31I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 32Can I print from DOS applications?
- 33"JAM: D" error appears on the LCD. What should I do?
- 34"JAM: C" error appears on the LCD. What should I do?
- 35Can I print using the IPP protocol on Windows XP?
- 36What is the BRAdmin Professional software used for?
- 37What is the recommended paper?
- 38Large characters are printed incorrectly. (Linux)
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40Features in the Automatic E-mail Printing
- 41What kind of Resident Fonts does the Printer have?
- 42Uninstall the drivers. (Mac OS X 10.5)
- 43Printouts are faint.(light)
- 44How do I change the print server password?
- 45Print command (LPR) (Linux)
- 46When printing with monochrome laser printer, the print position shifts. (Linux)
- 47Delete print jobs from the print queue.
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49What is the difference between the toner cartridge and the drum unit?
- 50I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)