FAQs & Troubleshooting
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149 Results
- 51The downloaded driver's name is different from my machine's name. (Linux)
- 52How do I replace the toner bottle?
- 53Cannot print after a Windows 10 update (June 2020)
- 54The driver installation finished successfully but I cannot print. (Linux)
- 55What kind of labels and transparencies can I use?
- 56I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 57What kind of options does this printer use?
- 58Paper size settings are unavailable when I print from OpenOffice (Linux)
- 59I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 60I cannot print from my computer via network. (For Windows)
- 61Paper Feed Problems
- 62Where do I find a Parallel or USB interface cable?
- 63The printer cannot print full pages of a document. An error message PRINT OVERRUN appears.
- 64Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 65I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 66I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 67I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 68Uninstall printer drivers (Linux)
- 69A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 70The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 71What do LCD messages on Display (Maintanance messages) mean?
- 72How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 73Uninstall the drivers. (Mac OS X 10.5)
- 74What kind of memory can I use?
- 75How do I install the CompactFlash Card?
- 76Can I buy any MICR toner?
- 77How do I clear paper jams?
- 78Print command (cupswrapper) (Linux)
- 79All print jobs are aborted and nothing is printed. (Linux)
- 80Install the built-in drivers (For Windows 8 and Windows 10)
- 81I updated the Web BRAdmin and cannot enable the logging function.
- 82How do I clean the Paper feed roller?
- 83Nothing is printed on the page.
- 84My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86Print command (LPR) (Linux)
- 87I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 88I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 89When printing with monochrome laser printer, the print position shifts. (Linux)
- 90What is the Network Shared printing?
- 91When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 92The printer prints unexpectedly or it prints garbage.
- 93When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 94I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 95Large characters are printed incorrectly. (Linux)
- 96I want to print using CUPS while keeping SELinux enabled. (Linux)
- 97Open the Control Panel (For Windows)
- 98The machine does not print anything.
- 99Printouts have toner specks.
- 100The BRAdmin Professional software is not able to locate the Brother machine on my network.