Updated:04/25/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2. 2.I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
3. 3.Can I use non-Brother or third party supplies with the Brother machine?
4. 4."JAM: D" error appears on the LCD. What should I do?
5. 5.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)