Updated:07/15/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The printer status is Offline or Paused.
2. 2.The machine does not print anything.
3. 3.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4. 4.Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
5. 5.Can I print from or scan to Android™ Smartphone?