FAQs & Troubleshooting
![]() |
Latest |
273 Results
- 102/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 222/02/2021Open the Status Monitor
- 319/02/2021I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 418/02/2021Update the Driver or Firmware for your Brother machine
- 517/02/2021Set up your Brother machine on a wireless network.
- 616/02/2021I cannot print using my Brother machine on a wireless network (Mac)
- 715/02/2021I cannot print from my computer via USB.
- 815/02/2021The printer status is Offline or Paused.
- 915/02/2021Print both sides of paper or a booklet automatically
- 1027/01/2021Adjust color settings by using the custom setting in the printer driver
- 1127/01/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 1208/01/2021How do I print since Google Cloud Print is discontinued?
- 1306/01/2021I cannot print or scan via USB on Ubuntu 20.04 or later or on its derivative (Linux)
- 1429/12/2020Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 1524/12/2020Configure Public Mode for Secure Function Lock 3.0
- 1624/12/2020Printing/ Scanning with a mobile device
- 1724/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 1822/12/2020I cannot install Brother drivers on Debian 10 (Linux)
- 1921/12/2020Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2018/12/2020I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 2118/12/2020How to identify your Operating System (OS).
- 2217/12/2020Uninstall the drivers. (Mac OS X 10.6 or greater)
- 2325/11/2020Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2416/11/2020Brother iPrint&Scan cannot find my Brother machine (macOS)
- 2516/11/2020I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 2616/11/2020I cannot print from Google Cloud Print™.
- 2722/10/2020Use Mopria® Print Service (MPS) with my Brother machine
- 2814/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2927/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 3016/07/2020Cannot print after a Windows 10 update (June 2020)
- 3116/07/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 3208/07/2020Configure the Scan to Email Feature (Linux)
- 3308/07/2020Configure and use the Scan Key Tool (Linux)
- 3406/07/2020Scan using XSane or GIMP (Linux)
- 3506/07/2020Important points for specifying the scan area (Linux)
- 3606/07/2020What driver package format is supported by my Linux distribution?
- 3712/06/2020Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3802/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3902/06/2020I cannot install the Brother printer driver (Mac)
- 4002/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 4115/05/2020I cannot print using my Brother machine on a wireless network (Windows)
- 4213/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 4311/05/2020Enable the Brother machine's network interface.
- 4406/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 4506/04/2020Delete a network scanner entry. (Linux)
- 4619/03/2020Check the remaining ink or toner level (Linux)
- 4703/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 4826/02/2020Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4906/01/2020When I print images, the quality is not good (Linux)
- 5025/12/2019Protect your Brother machine against unauthorised access over the network