FAQs & Troubleshooting
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288 Results
- 5119/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 5219/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5313/12/2022Open the Status Monitor
- 5420/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5513/10/2022Secure Print (Windows®)
- 5613/10/2022Print the Network Configuration Report
- 5727/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5826/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6024/08/2022Print as a Poster (Windows)
- 6122/08/2022Configure the Scan to Email Feature (Linux)
- 6216/08/2022Print as a Booklet Automatically (Windows)
- 6310/08/2022(Video) Replace the Toner Cartridge
- 6409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6528/07/2022Update the Driver or Firmware for your Brother machine
- 6626/07/2022Configure and use the Scan Key Tool (Linux)
- 6719/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6830/06/2022Check the Node Name of the Brother machine
- 6923/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7020/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7109/06/2022Access Web Based Management
- 7209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 7414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7611/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7707/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7801/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7901/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 8124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8310/03/2022Drum !
- 8415/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8515/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8610/11/2021Open the Control Panel (For Windows)
- 8714/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8812/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8928/07/2021Printing/ Scanning with a mobile device
- 9031/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 9119/03/2021I get a TS error when trying to print on a wireless network.
- 9219/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9327/01/2021Adjust color settings by using the custom setting in the printer driver
- 9427/01/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 9508/01/2021How do I print since Google Cloud Print is discontinued?
- 9624/12/2020Configure Public Mode for Secure Function Lock 3.0
- 9724/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9827/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 9916/07/2020Cannot print after a Windows 10 update (June 2020)
- 10016/07/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.