FAQs & Troubleshooting
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DCP-L3551CDW
288 Results
31. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
32. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
33. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
34. 01/06/2023
Print both sides of paper or a booklet automatically
35. 01/06/2023
Add your Brother machine with AirPrint (macOS)
36. 01/06/2023
Delete print jobs from the print queue.
37. 10/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
38. 07/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
39. 07/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
40. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
41. 27/03/2023
Change the printer driver settings (Windows/macOS)
42. 27/03/2023
The printer status is Offline or Paused.
43. 23/03/2023
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
44. 17/03/2023
Open the "Scanners and Cameras" and Properties.
45. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
46. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
47. 13/01/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
48. 12/01/2023
Can I print in monochrome if one of the color toners run out?
49. 19/12/2022
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
50. 19/12/2022
Reset the Drum Counter
51. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
52. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
53. 13/12/2022
Open the Status Monitor
54. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
55. 13/10/2022
Secure Print (Windows®)
56. 13/10/2022
Print the Network Configuration Report
57. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
58. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
59. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
60. 24/08/2022
Print as a Poster (Windows)