FAQs & Troubleshooting
![]() |
Latest |

DCP-L3551CDW
288 Results
1. 02/06/2025
(Video) Check the firmware version.
2. 16/04/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
3. 16/04/2025
Brother iPrint&Scan cannot find my Brother machine (macOS)
4. 16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
5. 16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
6. 16/04/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)
7. 16/04/2025
Set up your Brother machine on a wireless network.
8. 16/04/2025
I cannot print from my computer via USB.
9. 15/04/2025
I cannot scan via network.
10. 11/03/2025
What is the default password for my Brother machine?
11. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
12. 19/02/2025
My Brother machine is unresponsive.
13. 05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
14. 13/12/2024
How to identify your Operating System (OS).
15. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
16. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
17. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
18. 05/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
19. 28/05/2024
Drum End Soon
20. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
21. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
22. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
23. 04/01/2024
(Video) Unpack your Brother machine
24. 04/01/2024
(Video) Load an Envelope (Manual Feed Slot)
25. 04/01/2024
(Video) Connect telephone line and power cords
26. 04/12/2023
Toner Low
27. 25/08/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
28. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
29. 29/06/2023
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
30. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)