DCP-L3551CDW
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FAQs & Troubleshooting |

DCP-L3551CDW
Date: 16/04/2025 ID: faq00100720_000
Brother iPrint&Scan cannot find my Brother machine (macOS)
To resolve this issue, check the connection between your Brother machine and your Mac.
We recommend installing the latest version of Brother iPrint&Scan to be able to print or scan using your Brother machine.
> Click here to go to the Downloads section.
(macOS 15 or later)
If you cannot use Brother iPrint&Scan via network, make sure Brother iPrint&Scan has permission to access the local network.
System Settings > Privacy & Security > Local Network > Brother iPrint&Scan
How are your machine and your Mac connected?
NOTE: Depends on your model's specification, the links may not be available.
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Connected using a USB cable
> Click here to open [I cannot print from my computer via USB.] and follow steps 1,2 and 5.
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Connected to a wired network
> Click here to see I cannot print using my Brother machine on a wired network. (Windows/macOS).
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Connected to a wireless (Wi-Fi) network
> Click here to see I cannot print on a wireless (Wi-Fi) network (Mac).
DCP-J1050DW, DCP-J1100DW, DCP-L3551CDW, HL-L2310D, HL-L2375DW, HL-L3210CW, HL-L3230CDW, MFC-J1010DW, MFC-J1300DW, MFC-J4340DW(XL), MFC-J4440DW, MFC-J4540DW(XL), MFC-J491DW, MFC-L2713DW, MFC-L2770DW, MFC-L3710CW, MFC-L3770CDW
Do you need any further assistance?
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