DCP-L3551CDW
 |
FAQs & Troubleshooting |
DCP-L3551CDW
Date: 16/11/2020 ID: faq00100720_000
Brother iPrint&Scan cannot find my Brother machine (macOS)
To resolve this issue, check the connection between your Brother machine and your Mac.
We recommend installing the latest version of Brother iPrint&Scan to be able to print or scan using your Brother machine.
> Click here to go to the App Store and download the latest version of Brother iPrint&Scan.
How are your machine and your Mac connected?
NOTE: Depends on your model's specification, the links may not be available.
-
Connected using a USB cable
> Click here to open [I cannot print from my computer via USB.] and follow steps 1,2 and 5.
-
Connected to a wired network
> Click here to see I cannot print using my Brother machine on a wired network. (Windows/macOS).
-
Connected to a wireless (Wi-Fi) network
> Click here to see I cannot print on a wireless (Wi-Fi) network (Mac).
DCP-J1100DW, DCP-L3551CDW, HL-L2310D, HL-L2375DW, HL-L3210CW, HL-L3230CDW, MFC-J1300DW, MFC-J491DW, MFC-L2713DW, MFC-L2770DW, MFC-L3710CW, MFC-L3770CDW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.