FAQs & Troubleshooting
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Popular |
243 Results
- 1I cannot install the printer driver or print in Windows 11.
- 2Paper Jam
- 3Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 4Replace Ink
- 5The scanner cover support has come off. (With Video Instructions)
- 6Load paper in the paper tray
- 7(Video) Check the firmware version.
- 8Check the firmware version.
- 9Improve poor print quality.
- 10How to identify your Operating System (OS).
- 11Ink Absorber Full
- 12The printer status is Offline or Paused.
- 13What is Brother iPrint&Scan?
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15I still receive the error message "Paper Jam" after I removed the jammed paper.
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17How do I know which side up my photo paper should be in the tray?
- 18Load envelopes
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22What driver package format is supported by my Linux distribution?
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24I cannot print using my Brother machine on a wireless network (Windows)
- 25How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 26Unable to Print 5X
- 27Where can I find the ink cartridges for my new Brother machine?
- 28Set up your Brother machine on a wireless network.
- 29I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 32I cannot make borderless prints.
- 33What is AirPrint?
- 34When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 35Can third party ink be used to refill the ink cartridges?
- 36Open the Control Panel (For Windows)
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 40"Offline" appears on the Status Monitor.
- 41Install the built-in drivers (For Windows 8 and Windows 10)
- 42Cannot Detect Ink Volume
- 43Printing/ Scanning with a mobile device
- 44The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46Unable to Print 3X
- 47The edge of glossy paper is smudged.
- 48Unable to Print XX
- 49I cannot scan via USB. (Mac OS X)
- 50Scan multiple pages into one file instead of each scan being saved as a separate file.
