FAQs & Troubleshooting
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228 Results
- 51"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 52I get a TS error when trying to print on a wireless network.
- 53Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 54Download a file from the "Downloads" section and save it to Windows 8 computer.
- 55I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 56Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 57Open the "Scanners and Cameras" and Properties.
- 58Install Starter Ink
- 59Unable to Scan AX
- 60No Ink Cartridge
- 61My machine does regular cleaning cycles in the night. How can I correct this?
- 62Scan multiple pages into one file instead of each scan being saved as a separate file.
- 63Print using only the black ink cartridge when the Color cartridges have run out.
- 64Load envelopes
- 65Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 66Scan a document and e-mail it as an attachment. (For Windows)
- 67Print the Network Configuration List
- 68Use Mopria® Print Service (MPS) with my Brother machine
- 69When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 70Use the Network Connection Repair Tool (Windows)
- 71Protect your Brother machine against unauthorised access over the network
- 72Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 73Delete print jobs from the print queue.
- 74Install the built-in drivers (For Windows 8 or later)
- 75I cannot make borderless prints.
- 76Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 77Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 78Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 79I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 80Unable to Print 5X
- 81Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 82Ink Absorber Full
- 83Low Temperature
- 84Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 85The edge of glossy paper is smudged.
- 86I can print but cannot scan via network. (For Mac)
- 87I can print but cannot scan via network. (For Windows)
- 88Scan and save a document in PDF format for Windows (Scan to File)
- 89When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 90I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 91How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 92Cover is Open
- 93Is my Brother machine compatible with Windows Vista?
- 94I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 95Scan a document from a Windows XP application
- 96The keys on the control panel do not respond or triple beep when I press them.
- 97I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 98What is the BRAdmin Professional software used for?
- 99I'm using Macintosh. What is the PreScan option used for?
- 100What driver package format is supported by my Linux distribution?