FAQs & Troubleshooting
Popular |
239 Results
- 51No Paper Fed
- 52Wrong Paper Size
- 53Cover is Open
- 54When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 55What is the BRAdmin Professional software used for?
- 56Scan a document using Brother iPrint&Scan. (macOS only)
- 57I get a TS error when trying to print on a wireless network.
- 58High Temperature
- 59Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 60I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 61Scan multiple pages into one file instead of each scan being saved as a separate file.
- 62I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 63I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 64Reset the network settings to the factory default.
- 65Set up your Brother machine on a wireless network.
- 66The scanner cover support has come off. (With Video Instructions)
- 67A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 68Install Starter Ink
- 69The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 70Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 71How do I know which side up my photo paper should be in the tray?
- 72Uninstall the Brother Software and Drivers (Windows)
- 73I cannot save a file downloaded from the Brother support website (For Windows)
- 74Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 75Delete print jobs from the print queue.
- 76Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 77Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 78Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 79Ink Absorber Full
- 80Cannot Detect
- 81I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 82What is the recommended paper?
- 83My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 84I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 85When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 86My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 87The downloaded driver's name is different from my machine's name. (Linux)
- 88To install the printer driver easily using a tool. (Linux)
- 89How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 90Load paper in the paper tray
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 93The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 94Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 95Open the "Scanners and Cameras" and Properties.
- 96What is AirPrint?
- 97Print the WLAN report
- 98Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 99Discover the MAC address of the Brother network card
- 100Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows