FAQs & Troubleshooting
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239 Results
- 101When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 102Can third party ink be used to refill the ink cartridges?
- 103When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 104Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 105What is the recommended paper?
- 106Uninstall the Brother Software and Drivers (Windows)
- 107My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 108Command List of brscan. (Linux)
- 109Important points you need to confirm before configuring your Brother machine for a wireless network.
- 110Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 111Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 112I am sharing my Brother machine. I can print but cannot scan.
- 113I can print but cannot scan via network. (For Mac)
- 114My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 115Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 116My machine does regular cleaning cycles in the night. How can I correct this?
- 117How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 118The keys on the control panel do not respond or triple beep when I press them.
- 119Set the date and time
- 120Can I adjust the Sleep Mode setting?
- 121The driver installation finished successfully but I cannot print. (Linux)
- 122I installed scan-key-tool, but it does not work. (Linux)
- 123Uninstall printer drivers (Linux)
- 124Protect your Brother machine against unauthorised access over the network
- 125Delete print jobs from the print queue.
- 126The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 127Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 128Open the "Scanners and Cameras" and Properties.
- 129I cannot make borderless prints.
- 130Low Temperature
- 131The edge of glossy paper is smudged.
- 132Wrong Paper Size
- 133My Brother machine feeds multiple sheets of paper at a time.
- 134Scan a document using "Scanner and Camera Wizard" in Windows XP
- 135Scan an image and insert it in a Windows XP application
- 136When I print, the pages are smudged with ink.
- 137Clean the Scanner to improve the copy or fax quality.
- 138I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 139Configure the Scan to Email Feature (Linux)
- 140Configure and use the Scan Key Tool (Linux)
- 141The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 142Where can I download Brother iPrint&Scan application for Mac?
- 143The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 144I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 145To install the printer driver easily using a tool. (Linux)
- 146Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 147Scan a document and e-mail it as an attachment (For Macintosh)
- 148When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 149When I print photos, the color quality is not good.
- 150Create or view a XML Paper Specification document