DCP-J105

FAQs & Troubleshooting

FAQs & Troubleshooting

When I print photos, the color quality is not good.

When printing photos, there are five factors that can affect the quality of the printed image. The brand of paper, mixing color, generic ink supplies, driver settings and improper drying. The steps listed below will help to enhance the photos image quality.

 

STEP A: Checking the print quality

 

  1. Print a Print Quality Check Sheet.

    *If your Brother machine has a touchscreen, follow the steps of "For Touchscreen models" below.

     

    1. Press Menu.
       
    2. Press the Up or Down arrow key to choose Ink. Press OK.
       
    3. Press the Up or Down arrow key to choose Test Print. Press OK.
       
    4. Press the Up or Down arrow key to choose Print Quality. Press OK.
       
    5. Press Color (Colour) Start. The machine begins printing the Print Quality Check Sheet. Go to STEP 2.

     

    <For Touchscreen models>

     

    1. Press Settings(Settings).

      If Ink(Ink) is on the Touchscreen, you can press it, and then go to Step g.
       
    2. Press the Up or Down arrow to display General Setup.
       
    3. Press General Setup.
       
    4. Press the Up or Down arrow to display Ink.
       
    5. Press Ink.
       
    6. Press the Up or Down arrow to display Test Print.
       
    7. Press Test Print.
       
    8. Press Print Quality.
       
    9. Press Start. The machine begins printing the Print Quality Check Sheet.

     

  2. Compare the print quality of Check Sheet you just printed with the examples listed below:

    (A) Mixing colors

    Mixing colors

     

    (B) Missing colors

    Missing colors

     

    (C) Normal

    Normal

     

  3. If Check Sheet is normal, go to STEP B. If your Check Sheet is mixing colors or missing colors, you need to clean print head. Click here to see how to improve poor print quality.

    If mixing colors or missing colors are improved in head cleaning, print once and check printing quality.

    If there is still a printing quality, go to STEP B.

 

STEP B: Color Enhancement

Depending on the current settings in the printer driver, you can make changes to the settings to improve print quality:

 

(Windows)

 

  1. Open Printing Preference. (Click here to see how to open Printing Preferences.)
     
  2. Open Basic tab, you may adjust the following settings:

    Adjust settings

     

    • Media Type: To achieve the best print results, the media being printed on should be selected in the driver. The machine changes the way it prints depending on the selected media type.
       
    • Print Quality: The quality selection lets you choose the print resolution. As print quality and speed are related, the higher the quality, the longer it will take to print the document. The quality selections that are available will vary depending on the media type you choose.
       
    • Color Mode: Color is adjusted to get the closest color match with the PC monitor.
      • Natural: Use for photographic images. The color is adjusted to print more natural colors.
      • Vivid: Use for business graphics such as charts, graphics and text. The color is adjusted to print more vivid colors.
         
  3. Click Apply.
     
  4. Click Advanced tab.
     
  5. Click Color Settings.

    Click Color Settings

     

  6. Check Color Enhancement (True2Life®) and then adjust color.
    This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the size of the image and the specifications of your PC. With this option you may manually adjust the following settings:

    Adjust color

     

    • Color Density: Adjusts the total amount of color in the image. You can increase or decrease the amount of color in an image to improve a washed out or weak looking picture.
       
    • White Balance: Adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will affect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other color. By adjusting the white balance you can adjust those white areas.
       
    • Brightness: Adjusts the brightness of the whole image. To lighten or darken the image, move the scroll bar to the right or left.
       
    • Contrast: Adjusts the contrast of an image. This will make darker areas darker and lighter areas lighter. Increase the contrast when you want an image to be clearer. Decrease the contrast when you want an image to be more subdued.
       
    • Red: Increases the intensity of Red in the image to make the image redder.
       
    • Green: Increases the intensity of Green in the image to make the image greener.
       
    • Blue: Increases the intensity of Blue in the image to make the image bluer.
       
  7. Click OK to close the windows.

 

(Macintosh)

 

  1. Open Print dialog. (Click here to see how to open Print dialog.)
     
  2. Choose Color Settings in the Print dialog box.

    Choose Color Settings

     

  3. Click Advanced Color Settings.
     
  4. Check Color Enhancement and then adjust color.

    Adjust color

Recommended ink type

  • Brother strongly recommends that customers do not use generic supplies. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevents smearing and clogging of the print head. The Brother limited warranty does not apply to any issue that was caused by the use of unauthorized third party ink and/or cartridges.
    > Brother Genuine Supplies information

Paper types

  • Print quality is also affected by the type and brand of paper used as well as the selected print or copy resolution. In order to achieve optimum print quality, Brother Paper is recommended, but other brands may work as well depending on the type of document you are printing.

Proper paper handling after page has been printed

  1. After the photo has finished printing, remove the photo immediately from the machine and place on flat surface to dry for 24 hours. Do not allow additional printed documents lay on top of the photo while in the machines paper output tray.
  2. Do not place anything on top of the photo until after 24 hours. This can cause the picture not to dry properly.
  3. Do not place a photo in a photo album or a picture frame until after 24 hours. This can cause the picture not to dry properly.
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J100, DCP-J105, DCP-T300, DCP-T500W, DCP-T700W, MFC-J200, MFC-T800W

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