FAQs & Troubleshooting
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DCP-J105
242 Results
1.
I cannot install the printer driver or print in Windows 11.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The printer status is Offline or Paused.
5.
What is Brother iPrint&Scan?
6.
Cannot Detect Ink Volume
7.
Paper Jam
8.
I cannot print using my Brother machine on a wireless network (Windows)
9.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
10.
Improve poor print quality.
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
Printing/ Scanning with a mobile device
15.
How to identify your Operating System (OS).
16.
Replace Ink
17.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
18.
The scanner cover support has come off. (With Video Instructions)
19.
Where is the USB port on the machine?
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
22.
I still receive the error message "Paper Jam" after I removed the jammed paper.
23.
Install Starter Ink
24.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
25.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
26.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
I cannot find some option in the Printing preferences. (For Windows)
29.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
30.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.