FAQs & Troubleshooting
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Latest |
241 Results
- 20121/08/2013Load paper in the paper tray
- 20221/08/2013Load paper in the paper tray #2
- 20321/08/2013Connect the telephone line and power cord
- 20421/08/2013Install the ink cartridges
- 20520/08/2013No Paper Fed
- 20608/08/2013When I print a document with fast mode, the printing is shifted too high on the paper.
- 20708/08/2013My Brother machine feeds multiple sheets of paper at a time.
- 20808/08/2013Transfer faxes to the PC when my machine has a mechanical issue.
- 20908/08/2013Glossy Paper does not feed correctly.
- 21008/08/2013Paper Jam
- 21129/07/2013Cover is Open
- 21226/07/2013Document Jam/too Long
- 21325/07/2013Unable to Print 7X
- 21425/07/2013Unable to Print 5X
- 21525/07/2013Unable to Print 3X
- 21625/07/2013Unable to Print XX
- 21724/07/2013Clean the paper pick-up rollers
- 21823/07/2013How do I adjust my Brother machine's tray use for copying and faxing?
- 21923/07/2013Set up my Brother machine to forward the received faxes to another location.
- 22023/07/2013Make a two-sided copy. (Duplex)
- 22123/07/2013Confirm that a FAX I sent was received correctly.
- 22223/07/2013What is the recommended paper?
- 22306/06/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 22403/06/2013I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 22503/06/2013One or more of my colors are not printing (blank).
- 22629/05/2013Reset the network settings to the factory default.
- 22725/04/2013High Temperature
- 22825/04/2013Out of Memory
- 22916/04/2013After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 23002/04/2013Out of Fax Memory
- 23128/03/2013Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 23228/03/2013What is Distinctive Ring and how do I program it?
- 23328/03/2013What is the "Station ID" and how do I set it?
- 23411/01/2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 23519/11/2012I cannot make borderless prints.
- 23625/09/2012Wrong Ink Color
- 23726/04/2012No Ink Cartridge
- 23807/11/2011I'm using Windows XP. I cannot scan with the USB cable.
- 23918/06/2010How do I clean the Scanner to improve the copy or fax quality?
- 24001/09/2009When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 24121/11/2006When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?