FAQs & Troubleshooting
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MFC-J3720
241 Results
121. 23/07/2018
Use the Network Connection Repair Tool (Windows)
122. 23/05/2018
Forward a fax to another fax machine when my machine has a mechanical problem.
123. 05/03/2018
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
124. 06/11/2017
Install Starter Ink
125. 08/09/2017
What is AirPrint?
126. 08/09/2017
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
127. 13/06/2017
Select Receive mode.
128. 13/06/2017
Use voice mail on the same line as my Brother machine.
129. 13/06/2017
I am having a issue receiving faxes.
130. 19/04/2017
Check the firmware version.
131. 07/04/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
132. 03/04/2017
Print the received faxes that are stored in memory. (Fax Storage)
133. 17/08/2016
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
134. 17/08/2016
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
135. 17/08/2016
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
136. 15/07/2016
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
137. 25/03/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
138. 25/03/2016
Windows 10 Support Information
139. 25/03/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
140. 25/03/2016
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
141. 25/03/2016
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
142. 25/03/2016
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
143. 25/03/2016
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
144. 25/03/2016
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
145. 25/03/2016
Print a web page from iPrint&Scan when using an Android™ mobile device.
146. 25/03/2016
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
147. 25/03/2016
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
148. 25/03/2016
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
149. 25/03/2016
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
150. 25/03/2016
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.