FAQs & Troubleshooting
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343 Results
- 51(Video) Unpack the machine
- 52Install the ink cartridges
- 53(Video) Load envelopes
- 54Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 55Combine multiple scanned documents into a single file with PaperPort™
- 56Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 57Cannot Detect Ink Volume
- 58Printing/ Scanning with the Cloud
- 59Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 60Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 61Print a web page from iPrint&Scan when using an Android™ mobile device.
- 62Disc Tray did not Feed
- 63Print an image from my Windows computer onto a printable disc.
- 64What is Brother Web Connect?
- 65The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 66Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 67Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 68The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 69Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 70Unable to Scan AX
- 71Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 72Low Temperature
- 73Select Receive mode.
- 74Can I print from or scan to Android™ Smartphone?
- 75Unable to Print XX
- 76No Ink Cartridge
- 77Cannot Detect
- 78Scan multiple pages into one file instead of each scan being saved as a separate file.
- 79Print using only the black ink cartridge when the Color cartridges have run out.
- 80Is my Brother machine compatible with Windows Vista?
- 81Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 82Reduce the size of a received fax to fit the size of the paper in the Brother machine.
- 83Adjust the Sleep Mode setting.
- 84Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 85My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 86I cannot install Brother drivers on Debian 10 or later (Linux)
- 87The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89I installed scan-key-tool, but it does not work. (Linux)
- 90The scanner cover support has come off. (With Video Instructions)
- 91A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 92I still receive the error message "Paper Jam" after I removed the jammed paper.
- 93Print an image from a memory card or USB Flash drive onto a printable disc.
- 94Print the WLAN report
- 95I'm having problems sending a fax overseas.
- 96The printer status is Offline or Paused.
- 97When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 98One or more of my colors are not printing (blank).
- 99Scan a document in Mac OS X 10.7.
- 100When I print, the pages are smudged with ink.