FAQs & Troubleshooting
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340 Results
- 101No Paper Fed
- 102Where is the USB port on the machine?
- 103Why doesn't the machine answer when receiving a call?
- 104Connect the telephone line and power cord
- 105I cannot print from my computer via USB.
- 106How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 107I cannot save a file downloaded from the Brother support website (For Windows)
- 108Scan from the Brother iPrint&Scan application using Windows Phone.
- 109Preview a fax before I send it.
- 110Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 111Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 112Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 113Disc Guide is Open
- 114Unable to Print 5X
- 115Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 116Select Receive mode.
- 117Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 118Change the printer driver settings (Windows/macOS)
- 119Unable to Print XX
- 120Scan and save a document in PDF format for Macintosh (Scan to File)
- 121I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 122I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 123When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 124Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 125I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 126Confirm that a FAX I sent was received correctly.
- 127"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 128Print the received faxes that are stored in memory. (Fax Storage)
- 129Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 130I cannot install the driver when using the Driver Install Tool. (Linux)
- 131What driver package format is supported by my Linux distribution?
- 132Where can I download Brother iPrint&Scan application for Mac?
- 133Wireless setup is requesting a WPS PIN to complete the setup
- 134Scan a document using Brother iPrint&Scan. (macOS only)
- 135I cannot print using my Brother machine on a wireless network (Windows)
- 136Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 137I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 138Printing/ Scanning with the Cloud
- 139Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 140Disc Tray did not Feed
- 141What is AirPrint?
- 142Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 143Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 144Locate files scanned with ControlCenter2 (For Macintosh)
- 145Discover the MAC address of the Brother network card
- 146Configure a cover page for PC-FAX.
- 147Send a PC-FAX
- 148I cannot scan via USB. (Mac OS X)
- 149Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 150Adjust the beeper volume on my Brother machine.