MFC-J870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:23/10/2020

These are the most viewed FAQs, ranked by popularity.

  1. 1.Send a fax
  2. 2.Paper Jam
  3. 3."Offline" appears on the Status Monitor.
  4. 4.Ink Low
  5. 5.No Paper Fed
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Information

  • Windows 10 Compatibility
    If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
  • Click here to find possible solutions for common error messages.