FAQs & Troubleshooting

FAQs & Troubleshooting


These are the most viewed FAQs, ranked by popularity.

  1. 1.Send a fax
  2. 2.Paper Jam
  3. 3."Offline" appears on the Status Monitor.
  4. 4.Ink Low
  5. 5.No Paper Fed




  • Windows 10 Compatibility
    If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
  • Click here to find possible solutions for common error messages.