FAQs & Troubleshooting
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306 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Can I print from or scan to Android™ Smartphone?
- 3A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 4Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Scan and save a document in PDF format (Scan to File)
- 8Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 9What is Brother iPrint&Scan?
- 10Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 11Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Configure a cover page for PC-FAX.
- 14Scan from the Brother iPrint&Scan application using Windows Phone.
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16How to identify your Operating System (OS).
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 19I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 20I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 21Can I use voice mail on the same line as my Brother machine?
- 22How do I clear paper jams inside the machine?
- 23How do I know the current network configuration?
- 24Set up your Brother machine on a wireless network.
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26Can I use IPv6 with my Brother machine?
- 27Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 28The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)
- 29The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 32Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 35I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 36Locate files scanned with ControlCenter3 (For Windows)
- 37Discover the MAC address of the Brother network card
- 38I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 39Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 40How can I prevent public access to certain features on my Brother machine?
- 41I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 42Scan multiple pages into one file instead of each scan being saved as a separate file.
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 44Store numbers on my Brother machine for easy dialing.
- 45Scan a document from a Windows XP application
- 46How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 47When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 48I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 49Why doesn't the machine answer when receiving a call?
- 50Can I confirm that the FAX was sent correctly?
