FAQs & Troubleshooting
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MFC-7840W
311 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
4.
I am using Windows. When I print a document, the printed page is blank. What should I do?
5.
What driver package format is supported by my Linux distribution?
6.
I cannot print using my Brother machine on a wireless network (Windows)
7.
What is Brother iPrint&Scan?
8.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
9.
Cancel a fax that is currently being sent from my Brother machine.
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
The printer status is Offline or Paused.
12.
Scan multiple pages into one file instead of each scan being saved as a separate file.
13.
Can I use voice mail on the same line as my Brother machine?
14.
My Brother machine misfeeds paper.
15.
Scan a document using "Scanner and Camera Wizard" in Windows XP
16.
Replace the drum unit.
17.
Set up your Brother machine on a wireless network.
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
20.
How to identify your Operating System (OS).
21.
Locate files scanned with ControlCenter3 (For Windows)
22.
Can I print from or scan to Android™ Smartphone?
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
Change the printer driver settings (Windows/macOS)
25.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
26.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
27.
How do I clean the drum unit?
28.
How do I factory reset the print server?
29.
What is the BRAdmin Professional software used for?
30.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)