I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

Delete print jobs from the print queue.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Functions supported in the Windows 7 built-in drivers

Pre-Required Procedures (Linux)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

Why doesn't the machine answer when receiving a call?

I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

Verify if the Brother machine has a dial tone

I am experiencing problems sending a fax, what can I do?

Uninstall the drivers (Windows)

What driver package format is supported by my Linux distribution?

All print jobs are aborted and nothing is printed. (Linux)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

How to identify your Operating System (OS).

Can I print from and scan to iPhone, iPod touch and iPad?

Change the printer driver settings (Windows/macOS)

Can I print using only the black ink cartridge when the Color cartridges have run out?

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

Clear the paper jam or printer jam.

I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

When I connect the Brother machine to a USB hub, it doesn't work correctly.

How do I replace the Ink Cartridge?

What does "NG" or "ERROR" on the Transmission Verification Report mean?

Cannot print after a Windows 10 update (June 2020)

Windows 10 Support Information

I can receive a fax, but cannot receive a telephone call.

When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.

In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?

Uninstall the drivers. (Mac OS X 10.5)

How can I improve poor print quality?

What is the "Station ID" and how do I set it?

I cannot receive a color fax. Why?

When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?

Vertical streaks appear in my copies.

Black Ink is still wet after printing on Glossy Paper (For PC Printing).

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot install Brother drivers on Debian 10 or later (Linux)

The driver installation finished successfully but I cannot print. (Linux)

When I try to send a PC-FAX, the paper is printed out instead of sending the FAX.  (Linux)

I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)