FAQs & Troubleshooting
 |
Popular |
132 Results
- 1Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Locate files scanned with ControlCenter3 (For Windows)
- 4The paper is skewed when it's printed.
- 5When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8Can I print from or scan to Android™ Smartphone?
- 9Change the printer driver settings (Windows/macOS)
- 10I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 11Scan and save a document in PDF format (Scan to File)
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 13Which E-mail packages are compatible with ControlCenter3?
- 14How do I clean white or black spots on printed documents?
- 15Scan a document from a Windows XP application
- 16I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 17Locate files scanned with ControlCenter2 (For Macintosh)
- 18When I scan a document using ControlCenter, the scanned file size is too big.
- 19The printer status is Offline or Paused.
- 20The error message "xxxx cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 21I cannot scan via USB. (Mac OS X)
- 22Scan multiple pages into one file instead of each scan being saved as a separate file.
- 23Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 24Scan a document using "Scanner and Camera Wizard" in Windows XP
- 25Scan an image and insert it in a Windows XP application
- 26When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 27When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30Download a file from the "Downloads" section and save it to Windows 10 computer.
- 31When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 34Scan a document from the Windows Vista Photo Gallery
- 35Replace the drum unit.
- 36Delete print jobs from the print queue.
- 37Open the Control Panel (For Windows)
- 38The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40Can I use AirPrint with my Brother machine?
- 41Can I use Google Cloud Print™ with my Brother machine?
- 42I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 43The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 44Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 45I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 46I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 47Is it OK to install Brother Windows XP drivers into Windows Vista?
- 48How do I clean the drum unit?
- 49When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "xxxxx.exe is attempting to connect to a DNS server".
- 50How do I clear paper jams at the back of the machine?
