FAQs & Troubleshooting
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DCP-7040R
131 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Scan and save a document in PDF format (Scan to File)
3.
I am using Windows. When I print a document, the printed page is blank. What should I do?
4.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
5.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
6.
Where can I find my Brother machine's serial number?
7.
How to identify your Operating System (OS).
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Change the printer driver settings (Windows/macOS)
10.
I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
11.
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "xxxxx.exe is attempting to connect to a DNS server".
12.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
13.
Scan a document in Mac OS X 10.7.
14.
Windows 10 Support Information
15.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
16.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
17.
I cannot find some option in the Printing preferences. (For Windows)
18.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
19.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
20.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
21.
I recently installed the bundled or a new toner cartridge and I don't think I got the full yield from the toner.
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
The error message "xxxx cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
24.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
25.
The paper is skewed when it's printed.
26.
Scan multiple pages into one file instead of each scan being saved as a separate file.
27.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
28.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
29.
Is it OK to install Brother Windows XP drivers into Windows Vista?
30.
Is my Brother machine compatible with Windows Vista?