1.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

2.

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

3.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

4.

Can I print from and scan to iPhone, iPod touch and iPad?

5.

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

6.

I cannot find some option in the Printing preferences. (For Windows)

7.

Download a file from the "Downloads" section and save it to Windows 8 computer.

8.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

9.

The printer status is Offline or Paused.

10.

Replace the drum unit.

11.

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

12.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

13.

Locate files scanned with ControlCenter2 (For Macintosh)

14.

Can I print from or scan to Android™ Smartphone?

15.

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

16.

Scan and save a document in PDF format (Scan to File)

17.

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

18.

Cannot print after a Windows 10 update (June 2020)

19.

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

20.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

21.

I cannot save a file downloaded from the Brother support website (For Windows)

22.

"Offline" appears on the Status Monitor.

23.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

24.

I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.

25.

Change the printer driver settings (Windows/macOS)

26.

"Scan to E-mail" defaults to Microsoft® Outlook Express.  How can I change it to Microsoft® Outlook?

27.

Scan multiple pages into one file instead of each scan being saved as a separate file.

28.

I am using Windows.  When I print a document, the printed page is blank. What should I do?

29.

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.

30.

How do I clean the drum unit?