FAQs & Troubleshooting
 |
Popular |
116 Results
- 1Document Jam
- 2What is Brother iPrint&Scan?
- 3"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 4TWAIN or WIA errors appear when starting to scan. (Windows)
- 5The LCD displays an error code when I use Web icon (Brother Web Connect).
- 6Configuring frequently-used scan settings on your computer.
- 7Can I print from or scan to Android™ Smartphone?
- 8How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 9Card Jam
- 10What is Brother Web Connect?
- 11Download a file from the "Downloads" section and save it to Windows 10 computer.
- 12The document was not fed.
- 13All Blank Page Skipped
- 14Server Time out
- 15Open the Control Panel (For Windows)
- 16Replace Pad
- 17I cannot start ControlCenter.
- 18Uninstall the Brother Software and Drivers (Windows)
- 19Reset the network settings to the factory default.
- 20Other Error (Other Error)
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22Sending Error (Scan to FTP)
- 23Hub is Unusable (Other Error)
- 24Authenticate Err
- 25Unable to Scan XX
- 26I cannot install the Brother printer driver (Mac)
- 27OCR does not work.
- 28Replace Roller
- 29Vertical lines are seen in the scanned image.
- 30How to identify your Operating System (OS).
- 31Setting up the Web icon (Brother Web Connect) function.
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Replace Parts
- 34When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 35Check your machine's IP Address or Node Name
- 36Uninstall Scan-key-tool. (Linux)
- 37Firewall port requirements of the Scan Key Tool (Linux)
- 38Changing scan settings in ControlCenter.
- 39A page that is not a blank page is skipped.
- 40No Profile set
- 41Cannot delete a Card Scan shortcut.
- 42Registration Failed (Shortcut)
- 43Address Book Full
- 44Rename the File
- 45Colors in the scanned image are dark.
- 46Scan from the Brother iPrint&Scan application using Windows Phone.
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 49Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
