FAQs & Troubleshooting
 |
Popular |
111 Results
- 1Easy Scan to E-mail
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3Can I print from or scan to Android™ Smartphone?
- 4What is Brother iPrint&Scan?
- 5Can not scan a long document.
- 6Document Jam
- 7"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 8Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Replace Pad
- 11Other Error (Other Error)
- 12Do not insert card
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14The document was not fed.
- 15TWAIN or WIA errors appear when starting to scan. (Windows)
- 16My Brother machine doesn't feed a card for scanning.
- 17Replace Roller
- 18Configuring frequently-used scan settings on your computer.
- 19Card Jam
- 20TWAIN errors appear when starting to scan. (Macintosh)
- 21USB Flash Drive is Full
- 22Server Time out
- 23OCR does not work.
- 24The scan speed is too slow.
- 25How to identify your Operating System (OS).
- 26Check your machine's IP Address or Node Name
- 27Check the firmware version.
- 28Clean the Pick-up Roller
- 29What driver package format is supported by my Linux distribution?
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31Changing scan settings in ControlCenter.
- 32Load Documents
- 33Sending Error (Scan to FTP)
- 34The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 35Paper suitable for scanning
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 38How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 39Scan from the Brother iPrint&Scan application using Windows Phone.
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 42I cannot start ControlCenter.
- 43I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 44Important points for specifying the scan area (Linux)
- 45The machine is in Sleep Mode (power save mode).
- 46Clean the scanner
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49No Profile set
- 50Hub is Unusable (Other Error)
