FAQs & Troubleshooting
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111 Results
- 51Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 52The machine is in Sleep Mode (power save mode).
- 53When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 54I cannot install Brother drivers on Debian 10 or later (Linux)
- 55How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 56The Brother software cannot be installed.
- 57The machine pauses for about 3 seconds between each page when scanning.
- 58Hub is Unusable (Other Error)
- 59Clean the Separation Pad
- 60The LCD displays an error code when I use Web icon (Brother Web Connect).
- 61Authenticate Err
- 62Replace Parts
- 63What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 64Cover is Open
- 65Uninstall the Brother Software and Drivers (Windows)
- 66How to scan a document from a Windows application?
- 67"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 68I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 69Command List of brscan. (Linux)
- 70Uninstall Scan-key-tool. (Linux)
- 71A page that is not a blank page is skipped.
- 72Cannot delete a Card Scan shortcut.
- 73Registration Failed (Shortcut)
- 74Shortcuts Full
- 75Open the Control Panel (For Windows)
- 76Printing/ Scanning with a mobile device
- 77Unable to Scan XX
- 78Pre-Required Procedures (Linux)
- 79Install Presto!® BizCard® onto Windows 10.
- 80Windows 10 Support Information
- 81Cannot save the settings in Remote Setup or Web Based Management.
- 82Multifeed
- 83Setting up the Web icon (Brother Web Connect) function.
- 84Reset the network settings to the factory default.
- 85Configure the Scan to Email Feature (Linux)
- 86Delete a network scanner entry. (Linux)
- 87Uninstall the scanner driver. (Linux)
- 88Cannot start Remote Setup.
- 89USB Access Error
- 90USB Write-protected
- 91Cannot Delete
- 92Rename the File
- 93There is a card in the card slot.
- 94Colors in the scanned image are dark.
- 95The scan quality is poor.
- 96Vertical lines are seen in the scanned image.
- 97I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 98Unusable Device (Other Error)
- 99Out of Memory
- 100Scan using XSane or GIMP (Linux)