FAQs & Troubleshooting
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336 Results
- 51Load Photo Paper in Paper Tray #1
- 52Cannot Detect
- 53What is Distinctive Ring and how do I program it?
- 54Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 55After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 56"Offline" appears on the Status Monitor.
- 57Clean the Paper Pick-up Rollers
- 58Wireless setup is requesting a WPS PIN to complete the setup
- 59Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 60Install the starter ink cartridges
- 61Download a file from the "Downloads" section and save it to Windows 8 computer.
- 62I cannot make borderless prints.
- 63The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 64Reset the Network Settings to Factory Default
- 65Uninstall the Brother Software and Drivers (Windows)
- 66Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 67What is the default password for my Brother machine?
- 68My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 69What driver package format is supported by my Linux distribution?
- 70(Video) Update the Driver or Firmware for your Brother machine
- 71About Envelopes
- 72Load Documents in the Automatic Document Feeder (ADF)
- 73Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 74Load Paper in the Multi-purpose Tray (MP Tray)
- 75(Video) Load A3/Ledger paper
- 76Send Scanned Data to an Email Server
- 77Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 78I cannot find some option in the Printing preferences. (For Windows)
- 79Reduce Printing Noise
- 80Install Starter Ink
- 81What is AirPrint?
- 82Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 83Unable to Print XX
- 84The printer status is Offline or Paused.
- 85When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 86Transfer faxes to the PC when my machine has a mechanical issue.
- 87Improve poor print quality.
- 88Clean the Paper Pick-up Rollers for Paper Tray #2
- 89Clean the Print Head from Your Brother Machine
- 90Cannot print after a Windows 10 update (June 2020)
- 91Important points for specifying the scan area (Linux)
- 92I cannot print using my Brother machine on a wireless network (Mac)
- 93Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 94I cannot open the scanned file from Scan to FTP.
- 95Document is Jammed in the Bottom of the ADF Unit
- 96Forward Incoming Faxes to Another Machine
- 97Turn Off Memory Receive
- 98Change Memory Receive Options
- 99When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 100The error message "No machine found" appears when I installed drivers with USB connection (For Windows).