FAQs & Troubleshooting
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MFC-J5730DW
334 Results
31.
The printer status is Offline or Paused.
32.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
33.
Cannot Detect
34.
Correct the Paper Feed to Clear Vertical Lines
35.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
36.
One or more of my colors are not printing (blank).
37.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
38.
I cannot print using my Brother machine on a wireless network (Mac)
39.
Easy Scan to E-mail
40.
Forward Incoming Faxes to Another Machine
41.
Turn Off Memory Receive
42.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
43.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
44.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
45.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
46.
Install Starter Ink
47.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
48.
Ink Low
49.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
50.
Set up your Brother machine on a wireless network.
51.
"Offline" appears on the Status Monitor.
52.
Change Memory Receive Options
53.
Enable the Brother machine's network interface.
54.
Cannot Detect Ink Volume
55.
Transfer faxes to the PC when my machine has a mechanical issue.
56.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
57.
Wireless setup is requesting a WPS PIN to complete the setup
58.
Change the printer driver settings (Windows/macOS)
59.
Store Incoming Faxes in the Machine's Memory
60.
Add your Brother machine with AirPrint (macOS)